Payments can be made through online banking, CRA My Account, or at your financial institution. We will provide guidance once your return is complete.
How do I pay CRA?
Can you access my CRA information directly?
Yes—with your authorization through your CRA My Account. Please contact our office if you need assistance setting this up.
Will CRA contact me by phone or email?
CRA typically communicates by mail or through your online account. Be cautious of unexpected spam phone calls or emails requesting personal information or payment.
Why is my refund lower than last year?
Refunds can vary year to year based on changes in income, deductions, credits, and tax withholdings. A lower refund does not necessarily mean something is wrong—it often reflects changes in your personal tax situation.
Can you help if I haven’t filed in previous years?
Absolutely. We can prepare prior-year returns and help bring you up to date.
What if I get a letter from CRA?
It’s not unusual to receive requests from CRA. We can certainly help guide you through the process and prepare a response if needed. This service is outside the scope of your tax return filing and is billed separately.
What if CRA asks to see my documents?
If the CRA requests documentation, they will contact you directly. You will need to provide copies of the requested documents. We can assist you in preparing a response if needed. This service is outside the scope of your tax return and is billed separately.
What is the difference between a CRA review and an audit?
A review is a routine request from the CRA to verify specific items on your tax return, such as medical expenses, charitable donations, childcare, etc. An audit is more detailed and involves a comprehensive examination of your financial records.
What should I do if I am selected for a review or audit?
It’s not uncommon to be selected for a review or audit. We can help guide you through the process and assist in preparing a response. This service is outside the scope of your tax return filing and is billed separately.
Do I need to keep my tax documents?
Yes. You should keep all supporting documents for at least seven years in case CRA requests them.
